Warning to Self Assessment Customers

HMRC records a rise in the number of customers reporting 'suspicious contact' from fraudsters.

With the Self Assessment tax deadline behind us, HM Revenue and Customs (HMRC) is warning people to be wary of bogus tax refund offers.

Fraudsters could set their sights on Self Assessment customers, with more than 11.5 million submitting a tax return by last month’s deadline. 

Taxpayers who completed their tax return for the 2023 to 2024 tax year by the 31 January deadline might be taken in by an email, phone call or text message offering a tax rebate. These phishing scams are designed to use personal details for selling on to criminals, or to access people’s bank accounts.  

With the deadline for tax returns behind us, criminals will now try to trick people with fake offers of tax rebates. Scammers will attempt to dupe people by email, phone or texts that mimic government messages to make them appear authentic. Don’t rush into anything, take your time and check HMRC scams advice on GOV.UK.

HMRC will not email, text or phone a customer to tell them that they are due a refund or ask them to request a refund. Customers receive repayments into their chosen bank account, and can see any transactions in their online HMRC account and in the HMRC app. 

Customers can help fight phishing scams by reporting any suspicious communications to HMRC: 

• forward emails to phishing@hmrc.gov.uk

• report tax scam phone calls to HMRC on GOV.UK

• forward suspicious texts claiming to be from HMRC to 60599